Saturday, February 7, 2009

Management Traps and How to Avoid Them

Management Traps and How to Avoid Them

Much has been written about the secrets of good management and few will argue that the best managers are inspired, visionary, dedicated, industrious, energetic, energizing and display integrity, leadership, common sense and courage. So where is it that managers commonly fail or falter and lose their precious foothold on the corporation's top rungs? The following, from the career experts at bayt.com, are ten of the most basic management traps and tips to avoid them:

Weak managers set weak goals

As a manager your role is to get specific jobs completed by employees in the most optimal, efficient and innovative manner and in order to do that, you need to set clear objectives. Successful managers set SMART goals - goals that are specific, measurable, achievable, realistic and time-based. They are able to communicate these goals clearly, simply and concisely to their employees so that none are vague or uncertain about expectations. By all means reach for the stars in your objectives but to do so without supplying employees with the training, resources, flexibility and freedom they need to accomplish their goals and a schedule of regular supervision and feedback is to set them (and yourself) up for failure.


Weak managers micro-manage - effective leaders inspire

The days of command and control organizations are long over - today's managers recognize that in order to leverage their skills and maximize their team's output they need to adopt a flexible approach and 'lead' their teams to excellence rather than closely supervise, instruct and control them. The best leaders communicate to their employees a vision and ignite in them the fire, motivation and desire to work towards making this vision a reality. Good leaders unleash their employees to innovate and achieve optimal solutions by communicating top-level goals and objectives and a suggested blueprint for success then leaving the employees to determine how to get there most optimally while ensuring they have the aptitudes, training, resources and work environment necessary to achieve superior results. While a program of regular feedback and supervision is essential, managers should ensure that their management style is not repressive, meddling or overly overbearing. The golden rule is to communicate the 'what' and the 'why' of the work that needs to be done and leave the employees to determine the 'how' without burdening them with strict instruction manuals or prescribed rules and patterns that are largely redundant and inconducive to speed, creativity, progress and innovation.


Weak managers are afraid of hiring/cultivating strong leaders

Strong leaders/managers have the self-confidence to hire the best people, take them to new levels and cultivate in them all the qualities needed to make them in turn effective leaders of the future. Weak leaders replicate themselves in their hiring decisions and hire mediocre players, mistakenly believing that an employee with more skills, acumen or industry knowledge than themselves will ultimately undermine them or make them look bad. The best managers are characterized by an ability to stimulate their employees to superior performance and through coaching, training, feedback as well as by example, inspire in them all the qualities needed to make effective managers. A good manager helps employees achieve their full potential and constantly raises the bar so that employees never stop learning, innovating and growing. Coaching, training, career planning and programs for ongoing growth and development of key staff are high on the priority lists of the best managers.


Weak managers belittle their employees

Bosses who favour the archaic 'tough' management style where employees are singled out for public reprimand and negative feedback is plentiful while recognition and positive reinforcement are scarce will fail to win the loyalty, respect and commitment of their teams over the long run. Without an inspired, fired up, self-confident employee base these managers set themselves and their teams up for failure. Effective leaders by contrast, respect their employees and give them regular feedback with intelligent constructive criticism and loudly laud special accomplishments in both public and private, while communicating any negative feedback ONLY in private and focusing such criticism strictly on the job performance, not the person's character. Strong leaders recognize and reward a job well done. These leaders inspire their teams to perform at their best and are able to elicit from them a high degree of loyalty and a 'hunger' to raise the bar and continuously excel. In such organisations, employees are not afraid to challenge their boss's ideas or upset the status quo in the interest of innovation and excellence and are encouraged to take risks to elevate the business to a new level. The autocrats and bureaucrats on the other hand sap their employees' self-confidence, drive and energy with their overbearing management style and fail to induce in them any motivation to raise the bar or excel.

10 Deadly Sins of Negative Thinking

The way to overcome negative thoughts and destructive emotions is to develop opposing, positive emotions that are stronger and more powerful.” - Dalai Lama
Life could be so much better for many people, if they would just spot their negative thinking habits and replace them with positive ones.
Negative thinking, in all its many-splendored forms, has a way of creeping into conversations and our thinking without our noticing them. The key to success, in my humble opinion, is learning to spot these thoughts and squash them like little bugs. Then replace them with positive ones. You’ll notice a huge difference in everything you do.
Let’s take a look at 10 common ways that negative thinking emerges — get good at spotting these patterns, and practice replacing them with positive thinking patterns. It has made all the difference in the world for me.


10 Deadly Sins of Negative Thinking

1. I will be happy once I have _____ (or once I earn X).
Problem: If you think you can’t be happy until you reach a certain point, or until you reach a certain income, or have a certain type of house or car or computer setup, you’ll never be happy. That elusive goal is always just out of reach. Once we reach those goals, we are not satisfied — we want more.
Solution: Learn to be happy with what you have, where you are, and who you are, right at this moment. Happiness doesn’t have to be some state that we want to get to eventually — it can be found right now. Learn to count your blessings, and see the positive in your situation. This might sound simplistic, but it works.

2. I wish I were as ____ as (a celebrity, friend, co-worker).
Problem: We’ll never be as pretty, as talented, as rich, as sculpted, as cool, as everyone else. There will always be someone better, if you look hard enough. Therefore, if we compare ourselves to others like this, we will always pale, and will always fail, and will always feel bad about ourselves. This is no way to be happy.
Solution: Stop comparing yourself to others, and look instead at yourself — what are your strengths, your accomplishments, your successes, however small? What do you love about yourself? Learn to love who you are, right now, not who you want to become. There is good in each of us, love in each of us, and a wonderful human spirit in every one of us.

3. Seeing others becoming successful makes me jealous and resentful.
Problem: First, this assumes that only a small number of people can be successful. In truth, many, many people can be successful — in different ways.
Solution: Learn to admire the success of others, and learn from it, and be happy for them, by empathizing with them and understanding what it must be like to be them. And then turn away from them, and look at yourself — you can be successful too, in whatever you choose to do. And even more, you already are successful. Look not at those above you in the social ladder, but those below you — there are always millions of people worse off than you, people who couldn’t even read this article or afford a computer. In that light, you are a huge success.

4. I am a miserable failure — I can’t seem to do anything right.
Problem: Everyone is a failure, if you look at it in certain ways. Everyone has failed, many times, at different things. I have certainly failed so many times I cannot count them — and I continue to fail, daily. However, looking at your failures as failures only makes you feel bad about yourself. By thinking in this way, we will have a negative self-image and never move on from here.
Solution: See your successes and ignore your failures. Look back on your life, in the last month, or year, or 5 years. And try to remember your successes. If you have trouble with this, start documenting them — keep a success journal, either in a notebook or online. Document your success each day, or each week. When you look back at what you’ve accomplished, over a year, you will be amazed. It’s an incredibly positive feeling.

5. I’m going to beat so-and-so no matter what — I’m better than him. And there’s no way I’ll help him succeed — he might beat me.
Problem: Competitiveness assumes that there is a small amount of gold to be had, and I need to get it before he does. It makes us into greedy, back-stabbing, hurtful people. We try to claw our way over people to get to success, because of our competitive feelings. For example, if a blogger wants to have more subscribers than another blogger, he may never link to or mention that other blogger. However, who is to say that my subscribers can’t also be yours? People can read and subscribe to more than one blog.
Solution: Learn to see success as something that can be shared, and learn that if we help each other out, we can each have a better chance to be successful. Two people working towards a common goal are better than two people trying to beat each other up to get to that goal. There is more than enough success to go around. Learn to think in terms of abundance rather than scarcity.

6. Dammit! Why do these bad things always happen to me?
Problem: Bad things happen to everybody. If we dwell on them, they will frustrate us and bring us down.
Solution: See bad things as a part of the ebb and flow of life. Suffering is a part of the human condition — but it passes. All pain goes away, eventually. Meanwhile, don’t let it hold you back. Don’t dwell on bad things, but look forward towards something good in your future. And learn to take the bad things in stride, and learn from them. Bad things are actually opportunities to grow and learn and get stronger, in disguise.

7. You can’t do anything right! Why can’t you be like ____ ?
Problem: This can be said to your child or your subordinate or your sibling. The problem? Comparing two people, first of all, is always a fallacy. People are different, with different ways of doing things, different strengths and weaknesses, different human characteristics. If we were all the same, we’d be robots. Second, saying negative things like this to another person never helps the situation. It might make you feel better, and more powerful, but in truth, it hurts your relationship, it will actually make you feel negative, and it will certainly make the other person feel negative and more likely to continue negative behavior. Everyone loses.
Solution: Take the mistakes or bad behavior of others as an opportunity to teach. Show them how to do something. Second, praise them for their positive behavior, and encourage their success. Last, and most important, love them for who they are, and celebrate their differences.

8. Your work sucks. It’s super lame. You are a moron and I hope you never reproduce.
Problem: I’ve actually gotten this comment before. It feels wonderful. However, let’s look at it not from the perspective of the person receiving this kind of comment but from the perspective of the person giving it. How does saying something negative like this help you? I guess it might feel good to vent if you feel like your time has been wasted. But really, how much of your time has been wasted? A few minutes? And whose fault is that? The bloggers or yours? In truth, making negative comments just keeps you in a negative mindset. It’s also not a good way to make friends.
Solution: Learn to offer constructive solutions, first of all. Instead of telling someone their blog sucks, or that a post is lame, offer some specific suggestions for improvement. Help them get better. If you are going to take the time to make a comment, make it worth your time. Second, learn to interact with people in a more positive way — it makes others feel good and it makes you feel better about yourself. And you can make some great friends this way. That’s a good thing.

9. Insulting People Back

Problem: If someone insults you or angers you in some way, insulting them back and continuing your anger only transfers their problem to you. This person was probably having a bad day (or a bad year) and took it out on you for some reason. If you reciprocate, you are now having a bad day too. His problem has become yours. Not only that, but the cycle of insults can get worse and worse until it results in violence or other negative consequences — for both of you.
Solution: Let the insults or negative comments of others slide off you like Teflon. Don’t let their problem become yours. In fact, try to understand their problem more — why would someone say something like that? What problems are they going through? Having a little empathy for someone not only makes you understand that their comment is not about you, but it can make you feel and act in a positive manner towards them — and make you feel better about yourself in the process.

10. I don’t think I can do this — I don’t have enough discipline. Maybe some other time.
Problem: If you don’t think you can do something, you probably won’t. Especially for the big stuff. Discipline has nothing to do with it — motivation and focus has everything to do with it. And if you put stuff off for “some other time”, you’ll never get it done. Negative thinking like this inhibits us from accomplishing anything.
Solution: Turn your thinking around: you can do this! You don’t need discipline. Find ways to make yourself a success at your goal. If you fail, learn from your mistakes, and try again. Instead of putting a goal off for later, start now. And focus on one goal at a time, putting all of your energy into it, and getting as much help from others as you can. You can really move mountains if you start with positive thinking.